Feefo Official Gold Trusted Service Award 2019

Options Skills have started off 2019 in a big way. Not only did we launch our NVQ Level 2 Plumbing Training Course, open our brand new Birmingham Plumbing Unit and officially become a trading standards approved business, but we were also awarded the Feefo Official Gold Trusted Service 2019 Award.

Each year, Feefo award their highest performing customers. In the words of Feefo themselves, “Only the best of the best businesses, who’ve shown outstanding levels of quality and customer service throughout 2018, will qualify for Trusted Service 2019.”

In order to receive the award, a business must have collected at least 50 reviews over the course of 2018. Those reviews had to result in a minimum rating of 4.5.

We received 92 reviews over the last year. As a result, we are currently boasting a Feefo rating of 4.8/5.

None of this would have been possible without the hard work and dedication of our staff. Each member of the Options Skills team works hard to ensure our students have the best experience possible.

And of course, without our students providing us with such glowing reviews, we wouldn’t be the recipient of this award.

100% Recommend this place. I came here for a change of career from leaving the Royal Air Force in October 2018 and currently just finishing my 8 weeks theory, here at Birmingham. It is a very professional and outstanding establishment, who will do everything to get you through the course. The instructors are outstanding, helpful and supportive…The future looks very positive and Options Skills will support you after the course. By no means is it a walk in the park, you do have to put the effort in to see results. Definitely come and have a look around the workshops and see what everything is about to build your own opinion. – Sam Harborne, ACS Gas Trainee.

The course was well structured and delivered very well and help was there as and when required. The practicals, theory and exams all fitted into place well. Passing this course is only going to further help my future as I’m also almost completed the Gas course also. I would recommend the course to others and Birmingham was nearest to my home. – Charanhit Flora, Electrical Trainee.

The most important things to Options Skills are that our students receive the high-quality training we pride ourselves on. That they successfully gain their qualifications and go on to work in their chosen trade. After a great year last year and such a positive start to 2019, we aim to keep it up.

Again, we would like to thank everyone from the staff at Options Skills to the students.

If you’re looking to learn a trade, take a look at our course pages. We deliver NVQ Level 3 Electrical, DEI, ACS Gas and NVQ Level 2 Plumbing training.