With industries, technology and workplaces ever-evolving, as a business owner, it’s essential you stay up to date with the latest developments.
There’s no avoiding change, and the recent national lockdown has proven this. With businesses asking workers to work from home, extra measures taken to ensure safety and risks to job security, upskilling employees is not only beneficial to the employee themselves but your business as well.
Upskilling allows staff members to learn additional skills, perform their job better and fill any skill gaps. As a result, you’ll not only see a happier workforce but a better business.
There’s no denying that people will leave jobs if they’re bored. Doing the same thing day in, day out will eventually lead to an employee losing focus and looking elsewhere for something more interesting.
74% of employees who haven’t received any reskilling or upskilling training would prefer to work for a company that provides learning opportunities. (Source: Achievers)
Offering upskilling courses, training, and personal development allows your team members to perfect their current skills and take on new tasks. Subsequently, workers are more engaged and enjoy work, leading to increased employee retention.
And in turn, you’ll see reduced costs associated with recruitment.
Boost Workplace Morale
A workplace that focuses on employee development and training will be a happy one. Workers want to feel appreciated and respected. Providing them with new opportunities that benefit them will increase happiness in their roles and work-life overall.
Not only that but upskilling that leads to internal promotions showcases the career progression available. Progression opportunities within a business encourage employees as they see their hard work and dedication will be rewarded.
Filling Skip Gaps
You could employ more staff or outsource work, or you can offer current employees the chance to expand their skillset. Skill gaps occur for many reasons: poor planning, oversight, unexpected events such as national lockdowns. Whatever the reason, as a business owner, you must find a way to fill the gaps – which you can do with the help of current employees.
Not only will your workforce learn new skills and knowledge, helping them in their career overall, but your business will be able to improve existing services and expand the number of services you offer.
Higher Standard Of Work
An employee confident in what they’re doing performs best. So taking the time out to provide effective training to your staff will increase the standard of work they’re producing.
High Levels Of Productivity
As well as a higher standard of work, productivity can increase after upskilling employees.
When employees know what they’re doing and what you expect, they will complete work more efficiently. As a result, employees will be able to complete work faster, leading to higher productivity levels.
Better Customer Satisfaction
More skilled workers will better understand your customer’s needs and what they need to do to meet them.
Understanding and efficiency lead to high standards of work and more services available, leading to better customer satisfaction.
How To Upskill Employees
Employees can upskill in several ways, including classroom and on-site learning, online training and internal coaching.
Depending on the training required, free online courses can be enough. For more advanced or specific training, however, a cost will be included. The important thing to remember is that a good employee is worth the investment.