No matter what job you’re working in, health & safety should come first. Depending on your area of work, as a tradesperson, you may often find yourself working in other people’s homes. While they’re generally a safe place to be, …
Whether you’re an owner, self-employed, sub-contractor or employed, customer complaints are part and parcel of business and working life. Initially, any complaint can feel like the end of the world. A customer isn’t happy with the service you’ve provided and if …
No matter what it is you’re paying for or buying, you want to make sure you’re getting your money’s worth. That is something that is even more important when it comes to investing in your career. With continuing uncertainty and lack …
Customer service is the assistance and advice delivered by a business to a customer. (Source: Lexico) And most importantly, it’s an important aspect of any business. Whether you’re a company of 100+ employees or a one-man-band, you need to perfect your customer service …
During this unprecedented time, our thoughts are with everyone who has been affected by the Covid-19 virus. As we are sure everyone will agree, all we want is things to go back to normal. Here at Options Skills, the safety …
Gas engineers are classed by the government as key workers. This means that they are eligible to continue to carry out emergency work during this self-isolation period. However, given the outbreak of Covid 19, all those able to are required …
You may be looking into a top-up course to learn a new skill and take your career to the next level. Or, it could be a training course which will enable you to launch a completely new career. Whatever the …
Sometimes, bad expectations can cause people to avoid a situation completely and in the case of training courses, could stop them from enrolling at all. Whether they think they won’t fit in, it’ll be too difficult to complete or they …
In the past, the best way to get your business in front of thousands of people would be with some good old fashioned advertising in the paper. Remember the Yellow Pages Or for those with deeper pockets, a billboard? Since …
Whatever industry you work in, if you’re working on a self-employed or sub-contract basis, an online presence is a must. 97% of consumers search online to find local businesses (Source: seoexpert). If you’re not online, you’re missing out on a …