Whether you’re looking to share your latest hobby, promote a business, or keep in touch with family, social media is a powerful tool. As of January 2022, 3.96 billion people...READ MORE
Starting your own small business is no easy feat. Luckily, we’re here to help. From how to market your business and build a customer base to achieving a healthy work-life balance and upskilling employees, there’s a lot to know about entering the business world.
In our Small Business Guide, you’ll find those topics covered and so much more as we share our knowledge, tips and tricks of launching and running your own business.
With industries, technology and workplaces ever-evolving, as a business owner, it’s essential you stay up to date with the latest developments. There’s no avoiding change, and the recent national lockdown...READ MORE
Tradespeople meet new customers regularly, some they love, some they don’t. Not every customer can be ‘the perfect customer’ because what that means varies for everyone. However, though everyone has...READ MORE
Whether you’re an owner, self-employed, sub-contractor or employed, customer complaints are part and parcel of business and working life. Initially, any complaint can feel like the end of the world. A...READ MORE
Customer service is the assistance and advice delivered by a business to a customer. (Source: Lexico) And most importantly, it’s an important aspect of any business. Whether you’re a company of 100+ employees...READ MORE
Looking for ways to attract customers? Whatever industry you’re in, attracting new customers should be a priority, particularly if you’re a small business or work on a self-employed basis. Though you...READ MORE
As a business owner, you’ve probably already considered using social media for promotional purposes. With Facebook, Instagram, Twitter and LinkedIn used by people and businesses alike, there are several ways...READ MORE