Tradesperson Guide

Whether you’re already working in the electrical industry or looking to join, being part of the online community has numerous benefits. With electricians sharing their experiences, expertise and reviews, there’s...

As a tradesperson, there’s a lot you’ll need to juggle – from being on the tools and travelling to jobs to completing admin and marketing yourself. It may seem like...

Dave Judge, Gas Engineer and Director of Compliance, shares the essential tools for gas engineers to have in their kit, what brands to look out for and whether quality tools...

Have you ever considered upskilling? Upskilling is simple. It means adding to your existing knowledge and skill set. In doing so, you can keep up with the industry and ensure...

In 2020, the ongoing financial difficulties for the UK economy saw many electrical businesses putting their recruitment and growth plans on hold. However, as COVID-19 restrictions ease, the economy begins...

These are just some of the horror stories tradespeople have to share, from the downright dirty to utterly bizarre. Working in the trade means every day is different. With every new...

We’ve all heard the phrase “cowboy builder” before, and there is no denying there are rogue tradespeople out there and the public need to be wary. But we don’t hear...

While no one wants to hear that they or their company have been anything but superb, it’s simply not possible all the time. As a result, customer complaints and negative...

Tradespeople meet new customers regularly, some they love, some they don’t. Not every customer can be ‘the perfect customer’ because what that means varies for everyone. However, though everyone has...

No matter what job you’re working in, health & safety should come first. Depending on your area of work, as a tradesperson, you may often find yourself working in other...

Whether you’re an owner, self-employed, sub-contractor or employed, customer complaints are part and parcel of business and working life. Initially, any complaint can feel like the end of the world. A...

Customer service is the assistance and advice delivered by a business to a customer. (Source: Lexico) And most importantly, it’s an important aspect of any business. Whether you’re a company of 100+ employees...